IRCC will start proactively including GCMS records with refusal letters

IRCC will start proactively including GCMS records with refusal letters

As part of IRCC’s efforts to improve services, on July 29, 2025, IRCC is proactively providing officer decision notes along with refusal letters for certain applications. These notes come from the officer who made the final decision on the application.

This change makes it easier for clients to get their personal information on their application.

According to IRCC, officer decision notes will be made available in phases for certain application types.

IRCC will start by including officer decision notes with refusal letters, including applications for extensions, for:

• temporary resident visas, excluding electronic travel authorizations and temporary resident permits
• visitor records
• study permits
• work permits

More applications types will be added over time.

Clients who apply using the IRCC Portal – New version will not receive officer decision notes at this time.

If an application is refused, IRCC will proactively include officer decision notes with the refusal letter sent to the applicant or authorized representative.